Bonus888 Privacy Policy — Your Personal Data Protection
This privacy policy explains how bonus888 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to handling your data transparently and responsibly.
Effective date: 1 January 2026 — [email protected]
1. Information We Collect
When you register or use the bonus888 platform, we collect several categories of information to ensure our services run smoothly and securely. The following types of information are collected:
Account Information
During registration, we collect your full name, mobile number, email address (where applicable), and encrypted password. This information is required to verify you as a legitimate user and to enable access to your account.
Payment Information
To process deposits and withdrawals in MYR, we collect local bank account details including the account holder's name, account number, and bank name. All payment information is handled through secure channels and is never stored in plain text.
Device & Browser Information
Our platform automatically records technical information such as device type, operating system, browser type, IP address, and access time. This data is used to detect technical issues, prevent unauthorised access, and improve platform performance — particularly for mobile users.
Usage Data
We record your activity on the platform, including game categories accessed, session duration, transaction records, and betting history. This data is used to maintain account accuracy and assist our support team with any account-related enquiries.
2. How We Use Your Information
Bonus888 uses the information collected solely for platform operations and improving the user experience. We do not sell or rent your personal data to third parties for marketing purposes.
Verifying user identity, detecting suspicious login attempts, and protecting accounts from unauthorised access.
Processing deposits and withdrawals in MYR, generating accurate transaction records, and helping resolve any payment disputes.
Enabling our support team to assist you with any account, payment, or technical issues you encounter.
Analysing aggregated usage patterns to improve the performance, interface, and overall experience of the bonus888 platform.
3. Cookies & Tracking
The bonus888 platform uses cookies and similar tracking technologies to enhance the user experience and ensure core platform functionality works as intended.
Types of Cookies Used
- Session cookies: Keeps you logged in during an active session so you don't have to sign in repeatedly while browsing the platform.
- Preference cookies: Saving your language and display preferences to deliver a more personalised experience.
- Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
- Security cookies: Used to detect unusual activity and protect your account from security threats.
You can manage cookie settings through your browser. However, disabling certain cookies may affect platform functionality. Continued use of the platform is considered consent to the use of cookies as described above.
4. Data Storage, Security & Third-Party Sharing
Data Storage and Protection
All bonus888 user data is stored on servers protected with 256-bit SSL encryption. Passwords are stored in a hashed format that is unreadable by anyone, including our own staff. Access to personal data is restricted to personnel who require it solely for operational purposes.
We retain active account data for as long as your account remains active. Following account closure, your data will be kept for the minimum period required by legal and operational obligations before being securely deleted.
Third-Party Sharing
Bonus888 does not sell, rent, or share users' personal data with third parties for marketing purposes. Your personal information may only be shared in the following limited situations:
- Payment service providers: To process MYR deposits and withdrawals via approved local payment gateways.
- Game providers: Minimum data required to deliver gaming services may be shared with approved game content providers.
- Legal requirements: We may disclose information to the relevant authorities where required by applicable Malaysian law.
5. User Rights & Policy Changes
Your Personal Data Rights
As a bonus888 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Right to Rectification: If your personal information is inaccurate or out of date, you have the right to request a correction. Basic details such as your phone number can be updated directly through your account settings.
- Right to Erasure: You may request deletion of your personal data by closing your account and contacting support. Deletion requests are subject to any applicable legal data retention obligations.
- Right to Withdraw Consent: You may withdraw consent for certain data processing at any time, though this may affect your ability to use some platform features.
Changes to This Privacy Policy
Bonus888 reserves the right to update this privacy policy from time to time to reflect changes in operational practices or legal requirements. Any material changes will be communicated to registered users via the platform. The "Updated" date at the top of this page reflects the latest version. For privacy-related enquiries, contact us at [email protected] or visit FAQ page us.
Still Have Questions About Your Privacy?
Our team is ready to help you understand how we handle your personal data. Contact us or visit our FAQ page for more information.